Thursday, July 13, 2006
T-Mobile tries to pull a fast one.
So I get a phonecall from my friendly T-Mobile user-care-agent, a very friendly saxony-accent woman who is tremendously grateful that I'm a loyal customer since 5 years. And to thank me for my loyalty, they want to offer me a extra SIM-card for my mobile phone which I can give to friends or family members. I ask her if that's the same offer another friendly, saxony-accent woman, who was very grateful for my loyalty, made me half a year ago, the one with the minimum turnover of 8 EURO or so? But no, this time, it's completely different. That card is and does NOT have any minimum takeover. Quite the contrary, for 7 EUR per month I get 20 minutes of call-time! Unfortunately she was not able to explain the difference between the two offers in a way I could understand and I politely rejected her offer and wished her a nice day. She ended the call by assuring me that she noted the fact that I'm not interested. Just as the other friendly woman with the saxony accent had told me half a year ago.